IPDC Finance Limited published New job vacancy Notice at www.ipdcbd.com. IPDC Finance Limited d Jobs Circular offer New vacancy in this post. Graduate Student also apply this IPDC Finance Limited Bank circular 2020.IPDC Finance Limited job circular converted to an image file,so that everyone read easily or download this job circular. Bangladesh Institute of Bank Management Job Circular 2020 has been given bellow.If you want to apply for this job,you should submit your application within job deadline .
IPDC Finance Limited Job Circular 2020
Published on: March 10, 2020
Job Post Name: In-Charge, Customer Service, Retail Business
Vacancy: Not specific
Employment Status: Contractual
Experience: At least 7-9 year(s)
Gender: Both males and females are allowed to apply
Age: Age at most 30 years
Educational Qualification: Minimum Bachelor’s degree from any reputed university
Job Location: Head Office, Dhaka
Application Deadline: Check linkedin website
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Customer Experience Management:
- Design, implement, monitor and measure company’s customer service department to ensure optimized interaction between company and its clients.
- new processes to ensure extraordinary customer service experience.
- Ensure customer delight by exceeding his or her expectations and thus creating a positive emotional reaction. Planning, budgeting and implementing programs and initiatives to have loyal customers. Analyze customer satisfaction levels and define customer specific plans to ensure delight for all current and prospective customers.
Customer Complain Management:
- Address all customer queries and resolve those to ensure customer satisfaction. Turn out customer complaints into opportunities by improving customer experience.
Customer profile management:
- Ensure that customer information and contact details are regularly updated. Maintain regular communication with customers to ensure accuracy of contacts.
Alternative revenue through value added service:
- Generate revenue through cross sell and upsell through regular contact with customers.
Customer Service Training:
- Supervise the hiring and training of customer service personnel to ensure an effective workforce.
- Extraordinary customer experience.
- Strong negotiation skills.
- Organisation & presentation skills.
- Communication skills both English & Bangla (Oral & written).
Details information about Mutual Trusts Bank Limited Job Circular 2020 is available at Mutuals Trust Bank Limited website. So you can visit IPDC Finance Limited website to get updated information about Mutual Trust Banks Limited Jobs Circular 2020. All information about Mutual Trust Bank`s Limited Job Circular 2020 can be found on IPDC Finance Limited website.