Are Shpock sales legally binding?
Posts for buying and selling are not legally binding offers by Shpock and Shpock is not a contracting party. The contract is between the users of the marketplace and the fulfillment of these contracts is concluded via the Shpock Services but carried out exclusively among the users.
View complete answer on www.shpock.com
Can you message someone on Shpock?
If you want to communicate with a seller on Shpock without making an offer, you can ask them a public question. Just open the listing and scroll down to the Questions section. You can ask your question here or read the questions of other users.
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How do I get a refund from Shpock?
- Contact us or the seller before the end of their return period to get the seller's return address and details.
- Send the item back, unused and in its original packaging. Make sure you get proof of postage with a tracking ID.
- Once returned, the seller will refund your money to the original payment method.
View complete answer on www.shpock.com
How do I contact someone on Shpock?
If you want to communicate with a seller on Shpock without making an offer, you can ask them a public question. Just open the listing and scroll down to the Questions section. You can ask your question here or read the questions of other users. Important: Public questions are visible to everyone on Shpock.
View complete answer on www.shpock.com
How do I recover my Shpock account?
Click 'Log in with Email' and enter your email address and password used when you created your account. If you can't remember your password, click 'Forgot password' and you'll get an email with a link to reset it (don't forget to check your junk folders for the e-mail!).
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Is Shpock in the UK?
We're one of the biggest and best buying and selling apps in the UK – a marketplace on your phone that makes selling second hand and buying bargains safe, easy and fun: clothes, fashion, electronics, tech (smartphones, iPad, computers, TVs) and much more.
View complete answer on apps.apple.com
Is there buyer Protection on Shpock?
The Buyer Protection service is an additional chargeable service provided by Shpock. Costs for the buyer protection service amount to a fixed fee GBP 0.30 – 3.75 plus 0 – 15 % of the item price, (excluding costs for delivery).
View complete answer on www.shpock.com
Can a buyer get a refund on Shpock?
If the purchase was made with Secure Delivery, you're covered by our Buyer Protection. This means that you can return your item for a full refund if there is an issue with it. If you haven't used Secure Delivery you can make a return as well, but in this case it is entirely up to you and the seller to arrange it.
View complete answer on www.shpock.com
Can you cancel a deal on Shpock?
You'll need to speak to the other user directly if you want to cancel a collection deal. If they agree the seller just need to relist the item, which will automatically cancel the original deal.
View complete answer on www.shpock.com
Can you buy on Shpock without buyer protection?
I have a Collection Deal: It's up to the buyer and seller to decide on how to handle payment for collection deals. This could be via PayPal, bank transfer, or cash on collection. Remember! Shpock cannot step in with collection deals if something goes wrong, and there is no Buyer Protection.
View complete answer on www.shpock.com
How do I reply to a buyer on Shpock?
If someone sends you a message as well as making an offer, just make a counter offer and include your answer in the note section.
View complete answer on www.shpock.com
Why can’t I see my messages on Shpock?
If you have received messages or offers but can't see them in the app, there are two reasons: The other user has removed it or. Shpock has removed the message for your protection.
View complete answer on www.shpock.com
Does Shpock show your address?
We don't show buyers your exact location, only an approximate area.
View complete answer on www.shpock.com
What happens when you accept an offer on Shpock?
The seller can accept the offer or submit a counter offer. If the seller and potential buyer agree on a price (“purchase price”) and both parties confirm, a binding sales contract is entered. The buyer is obliged to pay the purchase price and pick up from the seller, if no other delivery is agreed upon.
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How long does it take to get a refund on Shpock?
How does it work? Once we've completed our investigation we'll let you know and if we decide in your favour, you'll receive a full refund within 6 days.
View complete answer on www.shpock.com
Can you cancel a purchase on Shpock?
The cancellation policy applies to consumers who have purchased certain premium Shpock features that they have paid for. Or via e-mail to [email protected]. Shpock will then delete the premium feature and repay the money, if already paid by the consumer.
View complete answer on www.shpock.com
Does Shpock hold your money?
Guaranteed payments: the buyer pays up front and we hold the funds in your Shpock Wallet. Easy access to your money: Once your buyer receives their item we'll release the money for you to withdraw into your bank account. No fees: No withdrawal fees or charges.
View complete answer on www.shpock.com