Go to Subscriptions in your Wix account. Click the Show More icon next to the relevant Plan. Click Cancel Plan. Click Cancel Now in the pop-up to confirm.
How do I process a refund on Wix?
- Go to your site in the Wix Owner app.
- Tap Manage at the bottom.
- Tap Order under Business.
- Tap the relevant order.
- Tap the More Actions icon at the top right.
- Tap Issue Refund.
- If there is more than one item in the order, select the products and quantities you want to refund.
View complete answer on support.wix.com
What happens if I cancel my Wix plan?
Free site status: If you cancel your Premium plan, it remains active until the end of the subscription period. After that, your site address reverts back to the free Wix URL (accountname.wixsite.com/siteaddress) and Wix ads appear on your site.
View complete answer on support.wix.com
How long does Wix take to refund?
Refunds can take up to 3-5 business days to reach your customer's credit card/bank account, depending on the financial institution. Notes: Refunds cannot be canceled or reversed.
View complete answer on support.wix.com
Do I get a refund if I cancel Wix plan?
When paying by credit card, you can cancel your Premium plan at any time within the first 14 days and receive a full refund. No questions asked! If the first 14 days have ended and you feel you deserve a refund, click here to tell us why and we will review your request.
View complete answer on support.wix.com
How do I refund a Wix subscription?
- Go to the Orders tab in your site's dashboard.
- Select the relevant order. …
- Click More Actions at the top right.
- Select Cancel & Refund.
- (Optional) To provide a partial refund, enter the amount you want to refund.
View complete answer on support.wix.com
Can I get a refund on my Wix domain?
Wix domain purchases are non-refundable and do not include a 14 day trial period. Your Premium plan and domain are separate services. If you want to cancel your Premium plan, you need to cancel it separately.
View complete answer on support.wix.com
How do I get a 14 day refund on Wix?
If paying by credit card, you can cancel your Premium plan within the first 14 days and receive a full refund. No questions asked! If you cancel within the first 14 days, your plan is canceled immediately and you can no longer make use of our Premium features.
View complete answer on support.wix.com
Does Wix charge for refunds?
If you choose Wix Payments as your payment provider, there's no additional fee for issuing refunds. You can also conveniently manage the refund process right from your dashboard. This gives you easy access and full control over your finances, allowing you to respond to customers quickly.
View complete answer on www.wix.com
Do you get a refund if you cancel Wix plan?
When paying by credit card, you can cancel your Premium plan at any time within the first 14 days and receive a full refund. No questions asked! If the first 14 days have ended and you feel you deserve a refund, click here to tell us why and we will review your request.
View complete answer on support.wix.com
Can I keep my domain if I cancel Wix?
If you wish to keep the domain, you can transfer to another domain host. Once the domain has been transferred, you can close your account. You can turn off the auto-renewal and wait for it to expire.
View complete answer on support.wix.com
Can you cancel a yearly plan on Wix?
Go to Premium Subscriptions in your Wix account. Click the Show More icon next to the relevant plan. Click Cancel Plan. Click Cancel Now.
View complete answer on support.wix.com
What happens when you unassign a plan Wix?
Unassigning a Premium plan removes all premium features (e.g. connecting a domain, removing Wix ads) from the original site. When reassigning the plan these features are reinstated on the new site. All Premium apps connected to the site transfer automatically with the site.
View complete answer on support.wix.com
Does Wix refund money?
When paying by credit card, you can cancel your Premium plan at any time within the first 14 days and receive a full refund. No questions asked! If the first 14 days have ended and you feel you deserve a refund, click here to tell us why and we will review your request.
View complete answer on support.wix.com
How long does a Cancelled transaction take to refund?
Credit card refunds usually take between three and seven days, depending on the merchant and your credit card provider. Most merchants will process a refund instantly, but some take a few extra days.
View complete answer on www.moneysupermarket.com