The good news is that once all of your pending sales have been completed, your account will be reinstated for full use. Please bear in mind that high-value items may incur additional processing times before your account is fully reinstated.
Why can’t i buy on StockX?
Occasionally, order failures can occur on StockX. These are generally the result of a payment issue, but they can also happen due to an item being taken down or having its price changed as you attempt to purchase or Bid on it. In either case, the Buyer's payment is not captured and their payment method is not charged.
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Do you get your money back if you lose a Bid on StockX?
For Buyers, we are unable to offer refunds or credits should the price of your item decline after purchase. For Sellers, we are unable to cancel orders if the price of your item increases after your sale. We maintain this policy to support the integrity of the marketplace.
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Why can’t i log in to StockX?
If you can't access your account on StockX, here are a couple of likely reasons: Your account has been blocked for multiple failed login attempts. You have violated the StockX rules of conduct and your account has been suspended.
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How do I unblock my StockX account?
In this case, an email will be sent to the address on file titled "An alert regarding your account and follow the instructions to unblock your account." This email will provide you with instructions on reinstating access to your account.
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Why is StockX flagging my order?
If your order is flagged, it means some of the information on your order is suspicious, or that your profile matches that of a similar fraud order we've previously seen.
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How do I fix payment method on StockX?
You can always edit your payment info in the Settings section of your My Account tab. From the Buying Info section, choose the “Edit” button to enter a new payment method.
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Can you buy straight away on StockX?
You can also immediately purchases your item from the Seller with the lowest Ask by clicking 'Buy Now' —if you like the current price of an item with respect to the size you're trying to purchase, this is the easiest way to lock in with a Seller and make sure it doesn't slip through your fingers.
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What happens if I lose a Bid on StockX?
Should your Bid fail, you will be required to enter a new payment method to complete your transaction. If you choose to Buy Now, and your purchase attempt is unable to be accepted, you will see messaging prompting you to a link that will help you verify your personal information.
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What happens if you don t win a Bid on StockX?
Conversation. if you Bid and are not selected as the winner, you will not lose any money.
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What happens if I Bid on StockX?
How does bidding work on StockX? Placing a Bid will allow you to set how much you'd like to pay for an item, from a minimum of $15. If you have the highest bid price for an item on the site, it will be up to a Seller to determine if they are interested in meeting you at your offer.
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Can you cancel a won Bid on StockX?
Once your Bid has been accepted by a Seller, your order cannot be canceled. This keeps offers real, active and dependable, which fosters seller trust in the marketplace and ultimately leads to more items being offered on StockX, which is good for Buyers.
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Why is StockX not letting me log in?
If you can't access your account on StockX, here are a couple of likely reasons: Your account has been blocked for multiple failed login attempts. You have violated the StockX rules of conduct and your account has been suspended.
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Can StockX suspend your account?
Failure to send items out for verification and failure to send items that pass the StockX verification process will result in penalty fees and eventually suspension, depending on the number of failures and their severity.
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Why is my StockX account on hold?
StockX's marketplace depends on every Ask and Bid being genuine, active and dependable. So, as a safety precaution, your account may be temporarily placed on hold as a new Seller if you exceed the site's cap on pending sales before any of them have successfully passed verification and made their way to a Buyer.
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What happens when your StockX account gets suspended?
Suspension or cancellation of access to the Website could result in a loss of access to some or all of your content stored on the Website. User content that is deleted may be irretrievable.
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