Robi Customer Service jobs circular 2020 published at www.robi.com.bd/career . There are lots of Student search for Part Time Robi Jobs circular from Bangladesh. Now a Days Customer Service Jobs are more valuable then others Part Time jobs. Robi Axiata Limited New Vacancy available at ejobscircular.com . SSC Result 2020 candidate are not qualified for this post. You may apply for the post of Specialist, Predictive and Advanced Analytics before the job Deadline .
Robi Axiata Limited job Circular 2020
Company/ Organization : Robi Axiata Limited
Post Name; Specialist, Process Excellence
Education Qualification: Bachelor of Science in Computer Science / Computer Engineering / Electrical & Electronics Engineering / Electronics & Communication Engineering. MBA will be added advantage.
Division: Finance Division
Website : https://www.robi.com.bd
Published Date: 26 June 2020
Job Type : Part Time
Source : linkedin
Salary : Check Circular Below
Age Limit: Check circular below.
Job Nature : Full Time
Job Location: Dhaka
Total Vacancy : See Inside Details
Application Last Date: Mention official notice
Key Accountabilities :
- Design, Develop, Monitor and enforce Information Technology and Technology Internal and Cross Functional Processes, SLA and SOP’s as per user requirement.
- Increase the efficiency & effectiveness of existing processes through re-engineering and develop new processes incorporating stakeholders, functionalities, intra departmental & cross functional SLA
- Map the processes as per e-tom model, ITIL and COBIT recommendations
- Compliance issue reporting and mitigation plan execution of respective functions
- Create awareness among stakeholders regarding critical process as well as the importance and benefit of Quality Management Systems (QMS)
- Conduct audit on critical technological process in a regular basis, report and follow up till recommended changes are made by appropriate function.
- Ensure ISO 9001:2015 compliance (Plan and execute external and internal audits)
- Evaluate QMS effectiveness and propose and execute improvement initiatives
- Risk Identification, assessment, mitigation follow-up and monitoring of IT & Technology
- Liaison with functions and IA division to maintain Audit Issue closure on a timely manner
Required Skills :
- Knowledge on Business Process and Business Process Reengineering.
- Knowledge on Telecom Architecture and eTOM.
- Strong Control on Microsoft Office Tools (specially MS Visio, MS Project, Power point).
- Effective Negotiation Skills.
- Excellent written and verbal communication Skills.
- Knowledge Quality Management Systems and Enterprise Risk Management.
- Project Management Skill with telecommunication fundamentals.
- Good understanding on ISMS (ISO 27001), EMS (ISO 14001) and 6 Sigma Certification will be preferable.
The ideal candidate will guide the organisation’s sales force by reviewing sales results, pursuing effective training, and setting goals for sales teams. This candidate should have an ability to understand customers needs in a given territory and educate the sales force on effective sales techniques for the area.
Robi Axiata Limited Jobs circular with Online application Form are mention above this post. New Recruitment of Robi , GrameenPhone, Banglalink , Airtel will be published at www.ejobscircular.com Official website. Robi Customer Service jobs circular part time jobs for student provide by our website. Don`t forget to share this post with your Friends.